Department of Facilities Management and Protective Services

Functions of the Department and Divisions

The Department of Facilities Management and Protective Services (DFMPS) is mandated to support the functionality, safety, and sustainability of the Bank’s portfolio on infrastructural assets namely Property, Plant & Equipment (PPE). It is further entrusted with the responsibility to provide a secure and safe working environment for all the Bank employees, clients, and customers.

The Department is organised into two Divisions and their Sections/Units as follows:

1. Facilities Management Services Division

The mandate of the Facilities Management Services Division (FMSD) is to ensure that all movable and immovable assets of the Bank are maintained and operate at all times at optimal level. It is entrusted with the responsibility to provide conducive working environment within the Bank premises; oversee and manage all construction projects and maintenance of the assets and infrastructure of the Bank; provide support in areas of logistics/transport, hygiene, and gardening services.

1.1 Maintenance Services

The Maintenance Unit is charged with the primary responsibility of functional checks, servicing, repairing, and/or replacing worn out devices, equipment, machinery, building infrastructure where necessary, and designing improvements well as implementing such improvements to keep up with times and technology.

1.2 Transport & travel

The Transport Services Unit is charged with the responsibility of safeguarding the Bank’s fleet, providing transport to all staff members and designated visitors to the Bank. The Unit is further mandated to ensure that all vehicles are periodically serviced and always roadworthy.

1.3 Hygiene control & gardening

The Hygiene & Gardening Services Unit is charged with the responsibility of providing a conducive working environment for all staff and visitors to the Bank by always keeping the premises clean. They also provide refreshments for staff and visitors.

 

2. Protective Services Division

The mandate of the Protective Services Division (PSD) is to provide a secure and safe working environment for all the Bank employees, clients and customers. It protects the assets and infrastructure of the Bank while at the same time supporting the daily operations of the Bank. The Division is further divided into three sections as follows:

2.1 Security Systems Management

Security Systems Management is responsible to ensure efficient functioning and maintenance of electronic security system as well as overseeing the operations of control room. The section is further mandated to undertake division’s administrative tasks that include leave plan implementation and training of staff.

2.2 Operations

The Operations Section is mandated to ensure day-to-day protection and safety of staff and assets of the Bank. The Section is responsible to security control within the Bank premises through access control, manning of security posts, escorting visitors and contractors within the Bank building and premises. The Section is also entrusted with the responsibility of evacuation of staff and visitors during emergencies.

2.3 Security Risk Management

The Security Risk Management Section is responsible for management of the Bank’s security risks and gathering of intelligence that is relevant to the financial sector. The Section is further responsible for vetting of prospective Bank employees and suppliers; liaising with law enforcement agencies and financial institutions on matters of mutual interest; and administering the Bank’s At Risk Personnel Protection Program.